Emporia Energy

It took some time to get the device setup in the app. It kept getting stuck on a "firmware update found and will try to update screen". I tried several times but it would always just get stuck. I eventually force closed the app and opened it again and was able to see the device. Unfortunately the data seems to be very inconsistent but I don't see any errors. The app design is a bit clunky and there is no way to check for firmware updates (like the one it tries to do at initial setup). The graph design is also not very good. It is hard to tell days/hours/minutes apart on the X axis. Scrolling to the end of the X axis also loops back around to the beginning? Why is it designed this way? So far I have very little data and no errors or warning. It is just kind of useless. Pros: - Easy to pair to meter (just call or do it online). - Small. - Fairly inexpensive. Cons: - Initial setup process does not work well with no way to skip forced firmware update and do it later. - No way to check for and do firmware updates manually. - Graphs are not very easy to read for specific days/hours. - X axis on graphs scrolling loops back to the beginning. - Very little data with no errors or warnings anywhere, no matter how close to the meter I put the device.

Simply terrible app and system. We used it for 8 months and it worked just fine. Then all of a sudden it hasn't worked since. In fact, they sent a replacement unit and still doesn't work. This means it is actually the APP that is the issue. It connects with the Vue 3 Unit and forces it to go offline. It appears their latest APP update is the cause of the issue but they refuse to acknowledge it. Buyer Beware..its not worth the investment and that comes from ME....a Member of CMP 5 and 17 for NEC.

Could be a good app, but it has a really annoying flaw: If you pause charging through the app then unplug your car, this sequence disables the charger until the start of the next day it is scheduled to be on. (Nothing in the app, charger, notifications, or display tells you this, and it took about 50 messages with customer service to learn it.)